Frequently asked questions
Got a question about how we’re organised, applying to work for us, or looking for financial or shareholder information?
General
Kanberry is an international payment and remittance service provider incorporated in Australia and supervised by AUSTRAC.
Your money is handled with care and in line with Australian regulations. Kanberry is registered with AUSTRAC and follows strict KYC and AML/CTF laws. We use secure systems and processes, as well as trusted third party providers to make sure your funds are protected.
Account opening and verification
We ask for personal and company documents because we are required by Australian law to do so. As an AUSTRAC-regulated business, Kanberry must verify the identity of its customers. This helps prevent fraud, money laundering, terrorism financing and other financial crimes. This information is used strictly for compliance and security purposes and won't be shared with third parties except where required by law, or required for the purpose of verification of provided data.
Start by registering on our website and confirming your e-mail address. After your e-mail is verified, you will receive a KYC verification link. Once your personal information is verified, you will be able to start using our services.
In order to initiate the onboarding process, please reach out to our team via contact form and provide as much details about your company and intended use of Kanberry's services. We will review the information and reach out to you with follow up questions.
For corporate customers
Kanberry focuses on payment collection and payout services for corporate customers.
In order to initiate the onboarding process, please reach out to our team via contact form and provide as much details about your company and intended use of Kanberry's services. We will review the information and reach out to you with follow up questions.
For individual customers
At this moment, we only allow exchange of AUD to USDT. More pairs and currencies will be added in the future.
Only residents of Australia are eligible to use Kanberry's services. You must also be at least 18 years of age, and pass our onboarding process.
As a private individual, you can apply for Kanberry's crypto currency exchange services.
Start by registering on our website and confirming your e-mail address. After your e-mail is verified, you will receive a KYC verification link. Once your personal information is verified, you will be able to start using our services.
When you exchange AUD to USDT, a 1.5% markup will be added on top of the market rate we receive from our liquidity providers.